CV

FIRST HOME IMPROVEMENTS - SALES & MARKETING CONSULTANT

October 2017 - December 2017

● Helping the Sales Manager with daily sales lead documentation and filing
● Assisting the marketing team with booking sales leads via phone
● Going out to confirmed sales leads to give quotes and make a sale

TESCO - PERSONAL SHOPPER/CUSTOMER ASSISTANT

March 2017 - July 2017

● Assisting the Dotcom department wherever needed whether this be in dispatching, picking and packing, training new colleagues or tidying the warehouse.
● Answering any customer’s questions about the store or an item and helping them in anyway possible to ensure acquisition and satisfaction.
● Restocking and tidying up aisles.

JUNIOR HR & PAYROLL ASSISTANT - WILSON JAMES

January 2016 - February 2017

● Assisting with the running of the two monthly payrolls, taking charge of the reconciliation.
● Answering phone calls and email queries revolving around HR and payroll e.i. Address changes, pension opt-in, CSA payments, payslip queries, tax code queries.
● Filing and sorting out sick notes and maternity/paternity leave.
● Processing and paying weekly expenses.
● Inputting new employees onto the system (SAP).
● Updating all relevant spreadsheets to keep track of employee data and changes to the payroll each month

CUSTOMER SERVICE & ADMINISTRATION ASSISTANT (VOLUNTEER) - DEPARTMENT FOR WORK & PENSIONS

November 2015 - January 2016

● Scanning and filing for other employees.
● Assisting those looking for work on the computer and helping them apply for roles.
● Greeting those who come in and answering any queries they may have

JUNIOR PPC EXECUTIVE - IRONMONGERYDIRECT

July 2015 - October 2015

● Assisting in the delivery of search market strategy in co-operation with the Ecommerce Executive, Head of Marketing and PPC/SEO Executive.
● Managing and deciding various budgets for digital marketing spend in order to achieve positive ROI and ROAS, to effectively meet business targets and goals.
● Supplying continuous support to ensure that campaigns, new company products and digital trends are demonstrated within search market activity.
● Carrying out duties to help ensure that PPC spend is within budget and wherever cost effective, as well uplifting growth.

RESPONSE ANALYST - THE GUARDIAN NEWS & MEDIA

February 2014 - March 2015

● Working within the jobs department on the Response Analyst team, ensuring that all relevant response data (via online job advertisement) is well maintained, analysed and reported.
● Optimising job roles under specific job industries and modifying them accordingly to ensure they receive the maximum response.
● Analysing and reporting on relevant job marketing campaign data, whether this is leaderboard to MPU’s, to create effective EoC’s (End of Campaign reports) to help further our online display, marketing sales and site development/evolvement
● Organising personal projects to create useful analytical data revolving around my specific industries.
● All data, analysing and reporting mainly done via Madgex V3 and V4, Salesforce, DFP, OAS, Facebook/ LinkedIn (our social media platforms), Excel and Site Catalyst.